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2011 NFDA Resource Catalog Offers More than 25 New Tools For Funeral Professionals

For Immediate Release: February 10, 2011


New resources include bilingual bereavement books and convenient, cost-effective CE solutions.


Brookfield, Wis. – The National Funeral Directors Association (NFDA) has released its 2011 Resource Catalog. Packed with essential tools selected by funeral directors to help their fellow funeral professionals strengthen their business operations, expand skills and knowledge, and enhance service to families, this year's catalog features an expanded selection of affordable Spanish language and bilingual (Spanish/English) bereavement resources and new cost-effective home study continuing education (CE) options, some of which are based on top-rated NFDA Web Seminars, Teleconferences and Convention workshops.



Recognizing that the country is becoming increasingly diverse, NFDA has added a number of Spanish language and bilingual books to help funeral directors provide grief resources to families in which English may not be the primary language. These new resources include:

  • Aflicción: Que Es y Que Puedes Hacer (Grief: What It Is and What You Can Do). Available in Spanish only. Describes the feelings one may experience and the issues one may confront when grieving the death of a loved one; reviews strategies for coping with loss. Authors: Joy Johnson and Dr. Marvin Johnson. 24 pages. Price: $3.50.
  • No Tendremos Un Nuevo Bebé: Para Niños y Niñas Cuyo Hermanito o Hermanita Murió Antes de Nacer (We Will No Longer Have a New Baby: For Children Whose Sibling Dies Before Birth). Available in Spanish only. A storybook for children that explains the sadness associated with a miscarriage. Assures children they are not to blame and that it is okay to ask questions and have mixed feelings. Author: Marilyn Gryte. 12 pages. Price: $3.95.
  • Desde Que Murio Mi Hermano (Since My Brother Died). A bilingual (English/Spanish) children's story that helps parents, grandparents, teachers and counselors comfort a child whose sibling has died. Author: Marisol Munoz-Kiehne. 16 pages. Price: $6.95.
  • Una Luz Que Se Apaga (A Light That Has Gone Out). Available in Spanish only. Helps the bereaved find peace by confronting, understanding and accepting the death of a child. Author: Elizabeth Kübler-Ross. 216 pages. Price: $9.95.
  • Una Vida Con Significado, Una Muerte Gozosa (A Life With Meaning, a Joyful Death). Available in Spanish only. Explores the Buddhist approach to death and the afterlife. The Buddhist approach is that death is not a tragedy but a joy, that life should be lived with a purpose, not solely as an existence. Author: Gueshe Kelsang Gyatso. 273 pages. Price: $15.95.


The catalog also features new NFDA Home Study courses that enable funeral directors to earn CE without leaving their home or office. Presented by trusted experts and approved for continuing education hours by the Academy of Professional Funeral Service Practice and most state licensing boards, NFDA Home Study courses are available in book, CD and DVD formats. NFDA members can purchase many home study course packages for less than $100 (includes book, CD or DVD and NFDA Home Study test).


New NFDA Home Study options offered in the catalog include:

  • "Advanced Cremation Arranging." Presenter: William McQueen. Provides insights to help funeral directors understand cremation consumers, promote the value of ceremony and customize the arrangement process. 4 CE hours. CD and NFDA Home Study test. NFDA member price: $90. Nonmember price: $165.
  • "Cancer and NFDA's Formaldehyde Best Management Practices." Presenters: Carol Green and Edward Ranier. Presents critical prep room safety information with the latest reports and recommendations for safe formaldehyde use; presenters discuss NFDA's Formaldehyde Best Management Practices and the 2009 NFDA prep room ventilation Study. 2 CE hours. CD and NFDA Home Study test. NFDA member price: $75. Nonmember price: $150.
  • Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career and Your Life. By: Dennis Snow. Reveals Disney World's secrets for creating an unparalleled customer experience and igniting passionate employee commitment to an organizational mission. 6 CE hours. Book and NFDA Home Study test. NFDA member price: $79.95. Nonmember price: $124.95.
  • Great Answers to Difficult Questions About Death: What Children Need to Know. By Linda Goldman. Explores children's thoughts and feelings about death and provides guidance on how to respond to their questions with sensitive, honest, age-appropriate answers. 6 CE hours. Book and NFDA Home Study test. NFDA member price: $74.95. Nonmember price: $119.95.
  • "It IS Easy Being Green." Presenter: James Olson. Addresses "green deathcare" from both the funeral home and cemetery perspectives; provides ideas to meet the needs of families asking about green funerals and natural burial. 4 CE hours. CD and NFDA Home Study test. NFDA member price: $90. Nonmember price: $165.
  • Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty. By: Phillip Van Hooser. Six practical strategies for building loyal and profitable relationships with customers; offers a commonsense approach supported by real-life customer service stories. 8 CE hours. Book and NFDA Home Study test. NFDA member price: $79.95. Nonmember price: $124.95.


The 2011 NFDA Resource Catalog was mailed with the February issue of The Director. A copy can be downloaded from the NFDA website,; individuals can also call the association at 800-228-6332 to obtain a printed copy of the catalog.


Items in the NFDA Resource Catalog can be ordered online,; by calling the association at 800-228-6332; or by using the order form in the catalog, which can be faxed or mailed to the association.


NFDA is the world's leading funeral service association, serving 18,500 individual members who represent more than 9,900 funeral homes in the United States and internationally. From its headquarters in Brookfield, Wis., and its Advocacy Division office in Washington, D.C., NFDA is the worldwide source of expertise and professional resources for all facets of funeral service. Through education, information and advocacy, NFDA is dedicated to supporting members in their mission to provide families with meaningful end-of-life services at the highest levels of excellence and integrity. For more information, visit




Media Contacts: Jessica Koth, 262-814-1536 Emilee High, 262-814-1547